Privacy Policy
R and M Flooring Limited is committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines our ongoing dedication to protecting your privacy and has been developed in accordance with Canadian privacy laws.
1. Commitment to Privacy
R and M Flooring Limited (“RM Flooring”) is dedicated to maintaining the security and privacy of your personal information. This Policy reflects our continuous commitment to you and complies with privacy legislation in Canada.
2. Scope of Policy
This Policy pertains to personal information about individuals and does not extend to information regarding corporate or commercial entities who are our suppliers or customers. Commercial information may be subject to protection under separate policies, practices, or contractual arrangements, including confidentiality agreements. This Policy does not restrict the collection, use, or disclosure of business contact information or publicly available information as recognized under applicable privacy legislation.
3. Accountability
RM Flooring assumes responsibility for the personal information under its control. We have designated a Privacy Officer who oversees compliance with this Policy.
We implement procedures to safeguard personal information, handle complaints and inquiries, train staff on privacy policies, and communicate these policies and procedures to you.
4. Purpose
RM Flooring collects your personal information for the following purposes:
– Providing and managing services, quotes, leads, and information requested.
– Determining suitable services based on your potential needs.
– Protecting RM Flooring, yourself, and others from fraud and errors, and safeguarding our financial interests.
– Authenticating your identity.
– Providing personal information to service providers and employees involved in delivering requested services.
– Collecting debts owed to RM Flooring.
– Compliance with legal and regulatory requirements.
Additionally, when accessing and using our website, we utilize web statistics and IP addresses for internal sales, marketing, and system improvement purposes.
5. Consent
RM Flooring will obtain your consent to collect, use, or disclose personal information, unless authorized or required by law to do so without consent.
Your consent may be express or implied, provided orally, in writing, electronically, or through inaction. You may withdraw your consent at any time, subject to legal or contractual restrictions.
6. Limits on Collection of Personal Information
We limit the collection of personal information to what is reasonably necessary for providing products or services and for the purposes consented to by you, as authorized by law.
7. Retention of Personal Information
We retain personal information only for specified purposes and as authorized by applicable laws. Personal information used to make decisions affecting an individual is kept for at least one year.
8. Accuracy
RM Flooring strives to ensure the accuracy and completeness of personal information under its control. We rely on you to provide current, complete, and accurate information.
9. Safeguarding Personal Information**
We implement reasonable security measures to prevent unauthorized access, use, disclosure, or similar risks to personal information. However, confidentiality and security are not assured when information is transmitted via email or wireless communication.
10. Providing Access
You have the right to access your personal information held by RM Flooring. We will provide access upon written request and authentication of identity, within 30 days, except where prevented by law.
11. Changes to Policy
RM Flooring may revise this Policy periodically to reflect economic and technological changes. Revised policies will be posted on our website and take effect 30 days after posting.
12. Complaints
Any inquiries, complaints, or questions regarding this Privacy Policy should be directed in writing to the RM Flooring Privacy Officer.
Contact Information:
Privacy Officer, R and M Flooring Limited
1820 Kootenay Street, Vancouver, BC V5M 0B1
13. Definitions
In this Policy:
– “RM Flooring” or “our” refers to R and M Flooring Limited.
– “Collection,” “consent,” “disclosure,” “personal information,” “PIPA,” “Privacy Officer,” “third party,” and “use” are defined in accordance with applicable privacy laws.
This Privacy Policy governs our collection, use, and disclosure of personal information and underscores our commitment to protecting your privacy.